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General Terms and Conditions

living24.uk is a service provided by moebel.de Einrichten & Wohnen GmbH, Gertrudenstraße 3, 20095  Hamburg, Germany.

1. Services provided by living24.uk

a. living24.uk is an independent, free information platform accessible at living24.uk. Internet users can research and compare products and content from various online shops on the platform.

b. The operators of the websites linked by living24.uk ("Vendors") offer their products to users in their own name and on their own account. The Vendors are responsible for the entire purchase process and for assisting users of their online shops integrated into living24.uk, as well as for the products offered.

c. living24.uk is at no point a contracting party to any purchase contract concluded between a user and a Vendor. living24.uk does not broker contracts and acts neither as a commission agent nor as a representative of any Vendor. All purchase contracts are concluded exclusively between the user and the respective Vendor.

d. In particular, living24.uk gives no guarantee or warranty for the accuracy of prices, product descriptions or any other information published on living24.uk. Prices and availability may change between the time of retrieval on living24.uk and the actual point of purchase with the Vendor. The binding purchase price is determined solely by the Vendor's offer on their own website. Users are advised to verify price and availability directly with the Vendor before making a purchase. The Vendors presented on living24.uk shall indemnify living24.uk against any claims arising in this respect.

e. The ranking of products on living24.uk is based on various factors, primarily the relevance of the search query, popularity and product price. Availability and existing contractual agreements with Vendors also influence the order of products. Vendors may obtain a preferred placement through higher remuneration (CPC); such paid placements are labelled accordingly on the platform. The weighting of these factors may vary by category. In the event of material changes, we will inform users transparently about adjustments to the ranking logic. Details about our recommendation system, including the main parameters and their relative weighting, can be found here: https://www.living24.uk/ranking.

2. Links to third‑party websites and associated disclaimer of liability

a. living24.uk contains links to other Internet sites. At the time the links were created, living24.uk checked the linked pages for possible legal infringements and found no unlawful content. However, continuous monitoring of these websites for accuracy, legality and completeness cannot reasonably be expected of living24.uk. Accordingly, living24.uk provides no warranty for the linked websites, especially with regard to illegal, incorrect or inaccurate content. Responsibility for the linked site lies solely with the respective site operator. Should living24.uk become aware of any legal infringement on a linked site, the link will be removed from the living24.uk websites without delay.

b. This declaration applies to all links displayed on living24.uk and to all content of the pages to which banners and links registered with living24.uk lead.

3. Data protection

a. The collection, processing and use of personal data by living24.uk is carried out in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR), and any other mandatory data protection provisions applicable in the United Kingdom. By visiting the living24.uk website, personal data of the internet user may be collected, processed and used as inventory and usage data insofar as this is required for the user to utilise the service and the user provides such data. This may include identifiers such as name and e-mail address, as well as neutral data such as IP address, location data, start and duration of use, and the services utilised.

b. This website uses Adobe Analytics, a web analysis service provided by Adobe Systems Inc. Adobe Analytics uses "cookies", text files that are stored on your computer and permit analysis of how you use the website, enabling us to tailor the site to user needs. The information generated by the cookie about your use of this website is transmitted to and stored on a server operated by Adobe. IP addresses are anonymised in this process so that they cannot be traced back to you personally. Further information can be found at: https://www.adobe.com/uk/privacy/policy.html

c. All e-mail addresses entered on living24.uk (e.g. for newsletters, wish lists, prize draws) are used solely for the specified purpose and are not passed on to third parties. Users have the right to obtain information at any time about their personal data stored by living24.uk and to revoke any consent given for storage and processing.

d. Our website uses social media plugins from various providers, operated inter alia by Meta Platforms, Inc., 1 Meta Way, Menlo Park, CA 94025, USA ("Meta / Facebook") and X Corp., 865 FM-1209, Building 2, Bastrop, TX 78602, USA ("X"). When you access one of our web pages that contains such a plugin, your browser establishes a direct connection to the servers of the respective social media provider, which transmits the content of the plugin to your browser and integrates it into the displayed web page. If you are logged into your personal user account with the relevant social media provider, that provider receives information that you have accessed the corresponding page of our website through the integration of the plugins. By interacting with plugins, e.g. by clicking the Meta "Like" button or the X "Post" button, this information is transmitted directly to the respective social media provider and stored there. For the purpose and scope of data collection and the further processing and use of data by the social media provider, as well as your rights and setting options to protect your privacy, please refer to the privacy notices of the respective provider. If you do not wish such providers to collect data about you via our website, you must log out of your social media account before visiting our website.

Further details on data protection can be found at: https://www.living24.uk/privacy-policy.

4. Online dispute resolution

a. The UK government provides information on alternative dispute resolution (ADR) for consumers. Details can be found at: https://www.gov.uk/alternative-dispute-resolution-for-consumers

Our e-mail address is: [email protected]

b. We are not obliged to participate in alternative dispute resolution proceedings before a consumer arbitration body and do not generally do so. However, statutory rights of consumers to seek redress through the courts remain entirely unaffected.

5. Miscellaneous

a. These terms and conditions are governed by and construed in accordance with the laws of England and Wales, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The courts of England and Wales shall have jurisdiction, provided that nothing in these terms shall restrict a consumer's right to bring proceedings before the courts of their place of domicile.

b. Statutory rights of consumers under applicable UK law remain unaffected by these terms and conditions in all respects.

c. Should any provision of these terms and conditions be or become invalid, the validity of the remaining provisions shall remain unaffected. Such invalid provision shall be replaced by a reasonable provision that most closely reflects the economic intent of the invalid provision.

Hamburg, July 2025